Our Sense of Service:
What's Important to You Is What's Important to Us.

What makes our staff unusually helpful? Before they serve you, Querencia staff go to Q School: our own program, inspiring a positive, can-do attitude. The emphasis is on hospitality and personal attention. We sum up our service mission in the acronym “TEDS:”

  • Establishing Trust.
  • Maintaining an uncompromising commitment to Excellence.
  • Treating every resident and associate with Dignity.
  • Taking joy in Service.

Your first meeting with us will be different from visits to other communities. You’ll do the talking. We’ll be listening carefully. We make a point of understanding future residents better, so we can better prepare every facet of their Querencia experience.

Querencia sells itself. So we concentrate on fulfilling your unique wishes and needs. Meet our people.

Ronald Cooke
Click On Who You Would Like To Contact:

Sales Office - for information or to schedule a tour

(512) 610-9401

Sales Office Toll Free - for information or to schedule a tour

(877) 732-8555

Resident - to contact a family member or friend

(512) 610-9400

Vendor - for sales inquiries

(512) 610-9400

The Plaza - for family, friends, or vendors

(512) 610-9449

Careers - for career opportunities

click here to view open positions

Nate Weyand, Executive Director

Nate comes to Querencia from The Cliffs Communities in Travelers Rest, South Carolina, where he was director of membership services, in support of 2,400 members. He was previously an administrator at Westchester Gardens Rehabilitation and Care Center, a 120-bed Skilled Nursing Facility in Palm Harbor, FL. He began his career with... Read More



Tim Stuteville, Associate Executive Director

Tim joins us from The Wesleyan at Scenic in Georgetown Texas, where he served as Administrator for the Skilled Nursing Facility. He previously held that position at skilled nursing centers in Belton, Kingsland and Bertram, Texas. Tim is on the Board of Directors of Leading Age Texas, the independent association of... Read More



Leslie Dominguez, Director of Sales and Marketing

Leslie has experienced the development of Querencia from the ground up. As former vice president of marketing for Greystone Communities, Inc., she spent a great deal of time traveling to retirement communities nationwide, in various stages of development. Querencia at Barton Creek now gives Leslie the opportunity to stay close to... Read More



Joan Ford, Senior Living Counselor

As a senior living counselor, Joan meets with seniors to determine how the various levels of care offered at Querencia can best meet their needs. She joined Querencia at Barton Creek in 2004 as the marketing coordinator and office manager, and was promoted in 2007 to senior living counselor for assisted... Read More



Marcia Lang, Admissions Coordinator

Marcia comes to Querencia from The Summit at Lakeway, where she was Admissions Coordinator.  She brings a wide range of business and health care experience to her position. Marcia has served as a medical billing specialist at IDTC, a facility for mentally disabled children in Indianapolis, Indiana; as office manager at... Read More



Lauren Struby, Plaza Marketing Manager

Lauren comes to Querencia with a wealth of experience including sales & marketing with Central Texas Rehabilitation Hospital in Austin, and their parent company, Kindred Hospital, in Dallas. She also served as Marketing Director for a 300-bed community in Dallas that included Assisted Living, Memory Support and Nursing.  Lauren has a... Read More



Marcella Briseno, Assisted Living Manager

Marcella joined The Plaza at Querencia with more than 16 years’ experience in nursing, including more than ten years’ experience in the long-term care industry. Her extensive nursing background includes family practice, internal medicine, geriatrics, utilization review, hospital and rehab. Marcella received her LVN license from Austin Community College and also... Read More



James P. Chudleigh, M.D., C.M.D., Medical Director

Dr. Jim Chudleigh has been a family doctor for 30 years, served as a full-time emergency room physician and has delivered about 600 babies. Over the course of his career, Dr. Chudleigh has had approximately 150,000 patient interactions. Since 2002, he has been a full-time “eldercare” physician, visiting nursing homes and... Read More



Ronald Cooke, Executive Chef

Chef Ron joins Querencia after a distinguished career at the Austin Country Club, where he rose to the position of executive chef after serving as sous chef, executive banquet chef and executive sous chef. He honed his culinary skills at From the Top Catering; the Austin Club; the Omni Austin Hotel;... Read More



Refugio Cuellar, Food & Beverage Director

With more than 25 years in the hospitality industry, Refugio has a five-star resume, including the Hyatt, Hilton, Marriott, Wyndham and Four Seasons Hotels. He was a member of the opening teams for both the Austin Four Seasons Hotel and the first John Q. Hammons Hotel & Convention Center at the... Read More



Tracie Hood, RN, BSN, Director of Nursing

Tracie brings an extensive career of 20+ years in Texas health care to Querencia.  She has spent her entire nursing career working with the geriatric population in long term care, home health, adults with disability homes and in an acute psychiatric hospitalization setting.  She has held positions as administrator, director of... Read More



Marci Protsman, Human Resources Manager

Marci brings extensive experience in hiring, training, coaching, accounting operations and office management to Querencia. Before joining us in 2010, she was human resources manager for the Austin Marriott South. Her career includes experience at Holiday Inn Northwest as front office manager, Fairfield Inn by Marriott as operations manager, and Residence... Read More



Nelda Rivas, Director of Housekeeping Services

Nelda’s specialty is grand openings; she has served as the director of housekeeping services at Querencia since our debut in 2007. She is responsible for keeping all our homes and common areas clean and inviting, as well as all community and personal laundry services. With more than 20 years of experience... Read More



Nadia Sharp, Lifestyles Director

Nadia joined Querencia in 2007 as Lifestyles Coordinator and has served as Acting Lifestyles Director since 2012. In 2011, she co-chaired our Memory Walk committee and raised a record-setting amount of donations. Nadia is a graduate of Purdue University in Indiana with a major in communications, emphasizing public relations. She previously... Read More



Ara Webb, Director of Finance and Concierge Services

Ara brings us a wide range of leadership skills in financial administration. She joins Querencia after a career as the accounting director for the American Heart Association, South Central Affiliate, in Austin. Ara has also served as senior accountant at Element Labs, Inc; assistant controller at Business Suites; staff accountant at... Read More



Fran Werner, Masterpiece Living/Wellness Manager

A fitness and wellness professional for over 35 years and a popular TV and radio guest, Fran has authored two books and many articles on healthy living. She is certified as a health fitness specialist, a health coach, a cancer exercise specialist, a Silver Sneakers instructor and a water fitness instructor.... Read More



Kristina K. Williams, LNHA, Health Care Administrator at The Plaza

Kristina’s interest in serving the senior population began as a young adult, working her college breaks at an adult day-health center in Seattle, where she grew up. She completed her Bachelor’s degree at Carleton College in Northfield, Minnesota. She then worked as a Certified Nursing Assistant at a home-style nursing facility.... Read More



Joel Lanehart, Director of Plant Operations

Joel brings to Querencia extensive engineering management experience in hospitality. He joins our team from Doubletree by Hilton, where he worked as the Director of Engineering for six years. Joel also worked as Chief Engineer for two years at Courtyard Arboretum and as Director of Engineering for two years at Embassy... Read More